Human drama Inc emotional intelligence in the workplace
A simplified framework for understanding emotional intelligence that can be applied in the workplace!
| Autor principal: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Thousand Oaks :
SAGE Publications India Pvt Ltd
2015.
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| Colección: | EBSCO Academic eBook Collection Complete.
|
| Acceso en línea: | Conectar con la versión electrónica |
| Ver en Universidad de Navarra: | https://innopac.unav.es/record=b44348538*spi |
Tabla de Contenidos:
- Foreword / by Abad Ahmad
- Acknowledgements
- Act 1. Knowing the script : do you understand your character and role?
- Scene 1 Looking into the mirror
- Scene 2 Recognising your reflection
- Scene 3 Getting in sync with reality
- Scene 4 Becoming your own best friend
- Act 2. Lights! camera! action! : are you staying on track?
- Scene 1 Taking a deep breath
- Scene 2 Looking before you leap
- Scene 3 Believing in yourself
- Scene 4 Going with the flow
- Scene 5 Navigating daily obstacles
- Act 3. Winning awards : are you driving and enjoying your success?
- Scene 1 Staying away from the dark side
- Scene 2 Striving to realise your potential
- Scene 3 Having a positive approach to life and enjoying yourself
- Act 4. Cast and crew : are you working in tandem with the team?
- Scene 1 Reaching out and creating connections
- Scene 2: The power of true communication
- Act 5. Encore! are you building strong equations?
- Scene 1 Building bridges, not walls
- Scene 2 Becoming part of a larger whole
- Emotional intelligence in action
- Emotional intelligence and change
- Emotional intelligence and conflict
- Emotional intelligence and customer service
- Emotional intelligence and productivity
- Emotional intelligence and performance management
- Emotional intelligence and inspiration
- Conclusion
- About the author.
