Mastering communication in social work from understanding to doing

Communication skills are fundamental to effective social work practice. Accessible and easy-to-read, this book explores how communication works, the factors that influence how effectively we attend to and convey information, and how we can improve our communication. Practice vignettes and exercises...

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Detalles Bibliográficos
Autor principal: Gast, Linda Eileen, 1954- (-)
Otros Autores: Bailey, Martin
Formato: Libro electrónico
Idioma:Inglés
Publicado: London : Jessica Kingsley Publishers 2014.
Colección:EBSCO Academic eBook Collection Complete.
Mastering social work skills.
Acceso en línea:Conectar con la versión electrónica
Ver en Universidad de Navarra:https://innopac.unav.es/record=b40520274*spi
Tabla de Contenidos:
  • Mastering Communication in Social Work: From Understanding to Doing; Series Editor Foreword; Acknowledgements; Introduction; Chapter 1 The Principles of Social Work Communication; Chapter 2 How Communication Works; Chapter 3 Diversity in Communication; Chapter 4 Communication Where There Is Resistance or Reluctance; Chapter 5 'Doing' Communication: A New Approach to Changing How We Improve Practice; References; Subject Index; Blank Page; Author Index.