After–sales Service of Engineering Industrial Assets : A Reference Framework for Warranty Management

After–sales Service of Engineering Industrial Assets A Reference Framework for Warranty Management

This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products, and such a management tool will facilitate organizational improvement and supp...

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Detalles Bibliográficos
Autor principal: González-Prida Díaz, Vicente (-)
Autor Corporativo: SpringerLink (-)
Otros Autores: Crespo Márquez, Adolfo
Formato: Libro electrónico
Idioma:Inglés
Publicado: Cham : Springer International Publishing 2014.
Colección:Springer eBooks.
Acceso en línea:Conectar con la versión electrónica
Ver en Universidad de Navarra:https://innopac.unav.es/record=b37567135*spi
Tabla de Contenidos:
  • 1. Introduction
  • 2. Current Issues in Warranty Management
  • 3. A Reference Framework for Warranty Management
  • 4. Development of the Framework Stages
  • 5. Extensions to the Framework
  • 6. Results and Conclusions.

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