Managing Reputation in The Banking Industry Theory and Practice
The topic of reputational crisis in the banking sector has received increasing attention from academics and practitioners. This book presents expert contributions that cover three main aspects: first, an extensive review of the literature on reputational risk in the banking sector aimed to identify...
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| Otros Autores: | , |
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Cham :
Springer International Publishing : Imprint: Springer
2016.
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| Colección: | Springer eBooks.
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| Acceso en línea: | Conectar con la versión electrónica |
| Ver en Universidad de Navarra: | https://innopac.unav.es/record=b36126196*spi |
Tabla de Contenidos:
- Frontmatter. - Part I: Theoretical Foundations.
- Chapter 1: Reputation, Reputational Risk And Reputational Crisis In The Banking Industry: State Of The Art And Concepts For Improvements. - Chapter 2: Reputation, Reputational Crisis And Corporate Social Responsibility Of Banks: Measurement And Relationships
- Part II: Learning From Case Studies
- Chapter 3: The Libor Case And Focus On Barclays
- Chapter 4: The Case Study Of Goldman Sachs
- Chapter 5: The Case Study Of Lehman Brothers
- Chapter 6: Unicredit And Reputation: A Journey Integrating Stakeholders’ Perceptions Into Business Planning And Strategies
- Chapter 7: Intesa Sanpaolo: A Case Study On Reputation Management And Its Relationship To Corporate Social Reputation
- Part III: From Experience To Knowledge
- Chapter 8: Managing Reputation: Reflections And Operational Suggestions.
