Creative problem solving a guide for trainers and management
Creative problem solving (CPS) is a six-step process designed to help people systematically resolve nonroutine, ambiguous types of problems. Because most organizational problems tend to be nonroutine, skill in using CPS process can confer a significant competitive advantage. Creative Problem Solving...
Autor principal: | |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
New York :
Quorum Books
1987.
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Colección: | EBSCO Academic eBook Collection Complete.
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Acceso en línea: | Conectar con la versión electrónica |
Ver en Universidad de Navarra: | https://innopac.unav.es/record=b31334465*spi |
Tabla de Contenidos:
- Figures; 1. Introduction to Creative Problem Solving; 2. Creative Thinking Climates; 3. Creative Thinking Exercises: Part I; 4. Creative Thinking Exercises: Part II; 5. Description of the CPS Process; 6. Objective-Finding; 7. Fact-Finding; 8. Problem-Finding; 9. Idea-Finding: Individual Techniques; 10. Idea-Finding: Group Techniques; 11. Solution-Finding; 12. Acceptance-Finding; 13. Facilitating and Troubleshooting CPS Groups; Bibliography; Index;