Trust or consequences build trust today or lose your market tomorrow
| Autor principal: | |
|---|---|
| Formato: | Libro |
| Idioma: | Inglés |
| Publicado: |
New York :
American Management Association
c2004
|
| Materias: | |
| Ver en Universidad de Navarra: | https://innopac.unav.es/record=b15924026*spi |
Tabla de Contenidos:
- Trust trends
- More than a nice-sounding word
- The damage done
- Fix it before it breaks
- If you can't do it, please say so
- The human touch
- Humility
- Speed, truth, and other good ways to respond to bad times
- Tough trust decisions
- The media
- Great acts of trust
- Acts of distrust
- The ten commandments of organizational trust.
