Interpersonal Communication Book, the, Global Edition
Thistitle is a Pearson Global Edition. The Editorial team at Pearson has workedclosely with educators around the world to include content which is especiallyrelevant to students outside the United States. For courses in Introduction to Communication A five-principles approach that helps students bui...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Harlow, England :
Pearson Education Limited
[2022]
|
| Edición: | Sixteenth edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009771837006719 |
Tabla de Contenidos:
- Cover
- Title Page
- Copyright
- Brief Contents
- Contents
- Specialized Contents
- Welcome to The Interpersonal Communication Book
- Acknowledgments
- Global Edition Acknowledgments
- Part One: Preliminaries to Interpersonal Communication
- Chapter 1. Foundations of Interpersonal Communication
- The Benefits of Studying InterpersonalCommunication
- Personal Benefits
- Professional Benefits
- Personal and Professional Choices
- The Elements of Interpersonal Communication
- Source-Receiver
- Messages
- Channel
- Noise
- Context
- Effects
- Ethics
- The Principles of Interpersonal Communication
- Interpersonal Communication Varies in Mindfulness
- Interpersonal Communication Exists on a Continuum
- Interpersonal Communication Is Transactional
- Interpersonal Communication Is Purposeful
- Interpersonal Communication Is Ambiguous
- Interpersonal Communication Refers to Content and Relationship
- Interpersonal Communication Is a Series of Punctuated Events
- Interpersonal Communication Is Inevitable, Irreversible, and Unrepeatable
- Summary of Concepts
- Summary of Skills
- Key Terms
- Chapter 2. Culture and Interpersonal Communication
- Culture
- The Importance of Cultural Awareness
- The Transmission of Culture
- The Aim of a Cultural Perspective
- Cultural Differences
- Individual and Collective Orientation
- High- and Low-Context Cultures
- Power Distance
- Masculine and Feminine Cultures
- High-Ambiguity-Tolerant and Low-Ambiguity-Tolerant Cultures
- Long- and Short-Term Orientation
- Indulgence and Restraint
- Principles for Effective Intercultural Communication
- Educate Yourself
- Recognize Differences
- Confront Your Stereotypes
- Reduce Your Ethnocentrism
- Anticipate Culture Shock
- Adjust Your Communication
- Summary of Concepts
- Summary of Skills
- Key Terms.
- Chapter 3. Perception of the Self and Others
- The Self in Interpersonal Communication
- Self-Concept
- Self-Awareness
- Self-Esteem
- Perception in Interpersonal Communication
- Stage One: Stimulation
- Stage Two: Organization
- Stage Three: Interpretation-Evaluation
- Stage Four: Memory
- Stage Five: Recall
- Impression Formation
- Impression Formation Processes
- Increasing Accuracy in Impression Formation
- Impression Management: Goals and Strategies
- To Be Liked: Affinity-Seeking and Politeness Strategies
- To Be Believed: Credibility Strategies
- To Excuse Failure: Self-Handicapping Strategies
- To Secure Help: Self-Deprecating Strategies
- To Hide Faults: Self-Monitoring Strategies
- To Be Followed: Influencing Strategies
- To Confirm Self-Image: Image-Confirming Strategies
- Summary of Concepts
- Summary of Skills
- Key Terms
- Part Two: Interpersonal Messages
- Chapter 4. Verbal Messages
- Principles of Verbal Messages
- Messages Are Packaged
- Message Meanings Are in People
- Meanings Are Denotative and Connotative
- Messages Vary in Abstraction
- Messages May Be Metacommunication
- Messages Vary in Politeness
- Messages Can Be Onymous or Anonymous
- Messages Can Deceive
- Messages Vary in Assertiveness
- Confirmation and Disconfirmation
- Racism
- Ageism
- Heterosexism
- Sexism
- Cultural Identifiers
- Verbal Message Competence
- Extensionalize: Avoid Intensional Orientation
- See the Individual: Avoid Allness
- Distinguish Between Facts and Inferences: Avoid Fact-Inference Confusion
- Discriminate Among: Avoid Indiscrimination
- Talk about the Middle: Avoid Polarization
- Update Messages: Avoid Static Evaluation
- Summary of Concepts
- Summary of Skills
- Key Terms
- Chapter 5. Nonverbal Messages
- Principles of Nonverbal Communication.
- Nonverbal Messages Interact with Verbal Messages
- Nonverbal Messages Help Manage Impressions
- Nonverbal Messages Create Immediacy
- Nonverbal Messages Help Form Relationships
- Nonverbal Messages Structure Conversation
- Nonverbal Messages Can Influence and Deceive
- Nonverbal Messages Are Crucial for Expressing Emotions
- Channels of Nonverbal Communication
- Body Messages
- Facial Communication
- Eye Communication
- Touch Communication
- Paralanguage
- Silence
- Spatial Messages and Territoriality
- Artifactual Communication
- Olfactory Messages
- Temporal Communication
- Nonverbal Communication Competence
- Encoding Skills
- Decoding Skills
- Summary of Concepts
- Summary of Skills
- Key Terms
- Chapter 6. Listening
- The Process and Skills of Listening
- Stage One: Receiving
- Stage Two: Understanding
- Stage Three: Remembering
- Stage Four: Evaluating
- Stage Five: Responding
- Listening Barriers
- Physical and Mental Distractions
- Biases and Prejudices
- Lack of Appropriate Focus
- Premature Judgment
- Hearing Impairment
- Styles of Effective Listening
- Empathic Listening
- Polite Listening
- Critical Listening
- Active Listening
- Culture, Gender, and Listening
- Culture and Listening
- Gender and Listening
- Summary of Concepts
- Summary of Skills
- Key Terms
- Chapter 7. Emotional Messages
- Principles of Emotions and Emotional Messages
- Emotions May Be Primary or Blended
- Emotions Involve Both Body and Mind
- Emotional Expression Uses Multiple Channels
- Emotional Expression Is Governed by Display Rules
- Emotional Expression Can Be Used Strategically
- Emotional Expression Has Consequences
- Emotions May Be Adaptive and Maladaptive
- Emotions Are Contagious
- Obstacles to Communicating Emotions
- Personality Factors
- Inadequate Interpersonal Skills.
- Societal and Cultural Customs
- Fear
- Emotional Competence
- Emotional Expression
- Emotional Responding
- Summary of Concepts
- Summary of Skills
- Key Terms
- Chapter 8. Conversational Messages
- Principles of Conversation
- The Principle of Process
- The Principle of Cooperation
- The Principle of Expressiveness
- The Principle of Politeness
- The Principle of Dialogue
- The Principle of Turn Taking
- Conversational Disclosure
- Revealing Yourself
- Influences on Self-Disclosure
- Rewards and Dangers of Self-Disclosure
- Guidelines for Self-Disclosure
- Everyday Conversations
- Small Talk
- Introductions
- Excuses
- Apologies
- Favors
- Compliments
- Advice
- Summary of Concepts
- Summary of Skills
- Key Terms
- Part Three: Interpersonal Relationships
- Chapter 9. Interpersonal Relationship Stages, Communication, and Theories
- Relationship Stages
- Contact
- Involvement
- Intimacy
- Deterioration
- Repair
- Dissolution
- Movement among the Stages
- Relationship Communication
- Communicating in Developing and Maintaining Relationships
- Communicating in Deteriorating and Dissolving Relationships
- Communicating in Relationship Repair
- Relationship Theories
- Attraction Theory
- Relationship Rules Theory
- Relationship Dialectics Theory
- Social Exchange Theory
- Equity Theory
- Politeness Theory
- Summary of Concepts
- Summary of Skills
- Key Terms
- Chapter 10. Interpersonal Relationship Types
- Friendship Relationships
- Definition and Characteristics
- Friendship Types
- Friendship Needs
- Friendship and Communication
- Friendship, Culture, and Gender
- Love Relationships
- Love Types
- Love and Communication
- Love, Culture, and Gender
- Family Relationships
- Characteristics of Families
- Couple Types
- Family Types
- Family and Communication.
- Families, Culture, and Gender
- Workplace Relationships
- Workplace Communication
- Networking Relationships
- Mentoring Relationships
- Romantic Relationships at Work
- Online Relationships
- Tweeting
- Blogging
- Social/Workplace Networking
- The Dark Side of Interpersonal Relationships
- Jealousy
- Violence
- Summary of Concepts
- Summary of Skills
- Key Terms
- Chapter 11. Interpersonal Conflict and Conflict Management
- Preliminaries to Interpersonal Conflict
- Definition of Interpersonal Conflict
- Myths about Interpersonal Conflict
- Interpersonal Conflict Issues
- Principles of Interpersonal Conflict
- Conflict Is Inevitable
- Conflict Can Have Negative and Positive Effects
- Conflict Is Influenced by Culture and Gender
- Conflict Styles Have Consequences
- Conflict Management Is a Multistep Process
- Conflict Management Strategies
- Win-Lose and Win-Win Strategies
- Avoidance and Active Fighting Strategies
- Force and Talk Strategies
- Face-Attacking and Face-Enhancing Strategies
- Verbal Aggressiveness and Argumentativeness Strategies
- Summary of Concepts
- Summary of Skills
- Key Terms
- Chapter 12. Interpersonal Power and Influence
- Principles of Power and Influence
- Some People Are More Powerful Than Others
- Power Can Be Shared
- Power Can Be Increased or Decreased
- Power Follows the Principle of Less Interest
- Power Generates Privilege
- Power Is Influenced by Culture
- Relationship, Person, and Message Power
- Power in the Relationship
- Power in the Person
- Power in the Message
- Resisting Power and Influence
- Misuses of Power
- Sexual Harassment
- Bullying
- Power Plays
- Prosocial Communication
- The Nature of Prosocial Communication
- Factors Influencing Prosocial Communication
- Examples of Prosocial Communication
- Effects of Prosocial Communication.
- Summary of Concepts.
