Converted the data-driven way to win customers' hearts

When the world’s biggest brands want to sharpen their digital marketing strategy, they call Neil Hoyne – Google’s Chief Measurement Strategist and Senior Fellow at the Wharton School. In his first book, he offers a simple, research-backed playbook that anyone can use to find their best customers and...

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Detalles Bibliográficos
Otros Autores: Hoyne, Neil, autor (autor)
Formato: Libro
Idioma:Inglés
Publicado: New York : Portfolio/Penguin [2022]
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009764232606719
Descripción
Sumario:When the world’s biggest brands want to sharpen their digital marketing strategy, they call Neil Hoyne – Google’s Chief Measurement Strategist and Senior Fellow at the Wharton School. In his first book, he offers a simple, research-backed playbook that anyone can use to find their best customers and develop relationships that last.Under pressure for quick results and facing fierce marketplace competition, too many marketers are boxed into spaghetti-to-the-wall forms of digital marketing that limit the potential of their long hours, countless experiments, and warehouses of data. And in the end, they watch their competition sprint ahead. But what if you built a business around long-term relationships with customers, using data to understand who they are, what they need, and where to find more customers just like them? You can. And you’ll leave your competitors, with all of their data and their short-term thinking, to poke around in the scraps. In converted, you will learn how to: Understand the full value of each relationship, engage in an ongoing conversation with your best customers, ask the right questions so you can anticipate your customers’ needs, find more great customers.--
Notas:Índex
Descripción Física:xix, 218 pàgines : il·lustracions ; 19 cm
Bibliografía:Inclou referències bibliogràfiques
ISBN:9780593420652