The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood
Improve communication, engagement, and culture with active listening.When employees, colleagues, and customers are not being heard, organizational culture, employee happiness, and overall organizational success will suffer. How well do you listen?Active listening is the doorway to increased belongin...
| Otros Autores: | , |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
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Berrett-Koehler Publishers
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| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009726535406719 |
