Responding to Student Expectations

Today’s university students are drawn from a highly diverse set of backgrounds. Students appear in various guises as citizens, consumers, and clients. They are fitting university study around increasingly busy lives, often alongside paid employment. In many countries students are paying more for the...

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Detalles Bibliográficos
Autor principal: Organisation for Economic Co-operation and Development.
Autores Corporativos: Organisation for Economic Co-operation and Development (-), Organisation for Economic Co-operation and Development Content Provider (content provider), Organisation for Economic Co operation and Development Content Provider
Formato: Libro electrónico
Idioma:Inglés
Publicado: Paris : OECD Publishing 2002.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009705714206719
Tabla de Contenidos:
  • Foreword; Contents; Institutional Responses to Changing Student Expectations: Project Overview; Higher Education, Students, Society: Multi-lateral Relationships; Government Policy and Student Expectations: The Canadian Experience; What Should Students Be Entitled to Expect From Universities?; A Case Study of the Students' View on the Educational Process and on University Management; Students' Changing Expectations of Higher Education and the Consequences of Mismatches...; Encouraging University Responsiveness: Student-focussed Incentives in Australian Higher Education
  • Marketing in Higher Education: Matching Promises and Reality to ExpectationsA Survey of Student-institution Relationships in Europe; Responding to Legal Liability; The Danish Parliamentary Omsudsman's Experience With Regard to the Legal Protection of Students; Handling Student Grievances: What Lessons are there for Institutions in the Cases Brought before...; Notes on Authors