Drivers of Trust in Public Institutions in Norway
Trust in public institutions is a cornerstone of the Norwegian administrative and political model. It has also been a crucial element in Norway's response to the COVID-19 pandemic. Preserving and strengthening this "trust capital" will be essential for Norway in addressing future trad...
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| Autor Corporativo: | |
| Formato: | Libro electrónico |
| Idioma: | Inglés |
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Paris :
Organization for Economic Cooperation & Development
2022.
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| Edición: | 1st ed |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009703547306719 |
Tabla de Contenidos:
- Intro
- Foreword
- Acknowledgements
- Executive summary
- 1 Trust and public governance in Norway
- Trust is crucial for good public governance in Norway and for tackling future challenges
- Trust and COVID-19, fighting and recovering from the pandemic
- The OECD approach to public trust: framework and measurement strategy
- Understanding the drivers of institutional trust
- Measuring the drivers or trust
- References
- Notes
- 2 Institutional trust and its determinants in Norway
- Institutional trust is high but it varies depending on the institution
- There are trust divides with the potential of affecting social cohesion
- Norway has a solid economy and welfare state but the lack of strategic management of resources could hamper trust
- The quality and appraisal of public services
- Satisfaction with municipal level services
- Satisfaction with state level services
- The determinants of public trust in public institutions
- Trust in the central government
- Trust in the local government
- Trust in the civil service
- Comparative analysis of institutional trust determinants
- References
- Notes
- 3 Competences and trust in Norway
- Responsiveness
- Maintaining high quality and sustainable services as the basis of a people-centred society
- Deepening digitalisation with a focus on inclusive, data driven and proactive services
- Trust as a foundation, building capabilities, spreading skills and generating innovation
- Opportunities for improvements
- Reliability
- Strengthen preparedness to address long-term societal challenges
- Designing a stable and forward-looking policy
- Opportunities for improvement
- References
- Annex 3.A. Detailed survey results
- Notes
- 4 Values and trust in Norway
- Openness
- Openness as a cornerstone of public governance.
- People feeling empowered and capable of participating in politics: The foundation of the Norwegian system
- Furthering openness and engagement of everyone and at all levels
- Opportunities for improvements
- Integrity
- Integrity is a core value of public service and perceived corruption is low
- Close connections and personal networks may increase risks of undue influence and favouritism
- Opportunities for improvement
- Fairness
- Fairness in policies and policy making
- Increasing diversity within the administration
- Opportunities for improvement
- References
- Notes
- Annex A. Detailed results econometric analyses.
