Dealing with difficult people
Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their-and your own-emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're diffi...
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| Otros Autores: | , |
| Formato: | Grabación no musical |
| Idioma: | Inglés |
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[Place of publication not identified] :
Ascent Audio
2022.
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| Edición: | [First edition] |
| Colección: | HBR emotional intelligence series.
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| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009676311606719 |
