A holistic approach to lessons learned how organizations can benefit from their own knowledge
The book presents a holistic approach to organization performance improvements by lessons learned management. Such an approach is required because specific methods, such as debriefing, task management or procedures updates, do not achieve actual improvements. The presented model spans the entire lif...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Boca Raton, FL :
CRC Press
[2018]
|
| Edición: | 1st |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009652811306719 |
Tabla de Contenidos:
- The need
- A world full of challenges
- Creating the knowledge
- Learning the lesson for the first time
- Deepening: debriefing techniques and guidelines
- Learning from quality-based processes
- Experience
- Managing the created knowledge
- Actions
- Knowledge and a knowledgebase to handle it
- Embedding the lessons in the organizational environment
- Returning to the previous day
- Requesting the knowledge before action
- Implementing the life-cycle model of lessons and good practices management
- Jumping into the water
- The cultural change
- Roles in the organization
- Summary.
