The whistleblowing guide speak-up arrangements, challenges and best practices
Choose the best speak-up arrangements for your organisation The last five years have seen dramatic and fundamental changes in whistleblower procedures for organisations. Prompted by a spate of important public disclosures, organizations are now mandated by law to implement effective arrangements ena...
Otros Autores: | , , |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Chichester, West Sussex, United Kingdom :
Wiley
2019.
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Edición: | 1st edition |
Colección: | Wiley finance series.
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Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009630747606719 |
Tabla de Contenidos:
- Cover
- Title Page
- Copyright
- Contents
- About the Companion Website
- Chapter 1 Introduction: The Importance of Speak-up Arrangements
- Speaking Up in Organizations
- Speak Up Arrangements: A New Perspective for Theory and Practice
- Sustainable Speak-up Systems: A Model
- Rationale
- Who Should Read This Book?
- Purpose of the Book
- About the Authors
- About the Book
- Endnotes
- Chapter 2 Why Speak-up Systems: Why Now?
- Introduction
- Background: Why Speak-up Systems, Why Now?
- Importance of Effective Speak-up Systems: The Issue of Retaliation
- Existing Research into Speak-up Arrangements in Organizations
- Revisiting the Myths
- Speaking Up and Trust
- Research into Speak-up Arrangements
- Effective Speak-up Arrangements: Towards a New Framework
- Endnotes
- Chapter 3 A Comparative Study of Speak-up Arrangements in Banking, Engineering, and Healthcare Sectors
- Introduction
- Banking
- Speak-out in the Banking Sector
- Case in Focus
- Key Learning
- Engineering
- Speak-out in the Engineering Sector
- Case in Focus
- Key Learning
- Healthcare
- Speak-out in the NHS
- Case in Focus
- Key Learning
- Conclusion
- Endnotes
- Chapter 4 Challenges and Obstacles to Effective Speak-up Arrangements
- How Do People Speak Up?
- Whistleblowing Is a Protracted Process
- What Expectations Do Speak-ups Entail?
- Challenges of Operating Speak-up Arrangements
- Time
- Independence
- Responsiveness
- Barriers to Responsiveness
- Anonymous Concerns
- Legal Issues
- Invisibility of the Response
- Strategies for Trustworthiness (and Their Potential Pitfalls)
- Creating Trust
- Maintaining Trust
- Facilitators of Responsiveness
- Always Be as Responsive as You Can
- Using Speak-up Data
- Pattern Recognition
- Data for Training Purposes
- Publishing Aggregated Speak-up Data.
- Bringing It All Together: A Model for Developing Sustainable Speak-Up Systems
- Conclusion
- Endnotes
- Chapter 5 Speak-up Procedures: A Guide for Professionals
- Executive Summary
- Benefits of Effective Speak-up Arrangements:
- Recommendations
- Endnotes
- Chapter 6 Conclusions
- Academic Literature
- Empirical Work
- A Framework for Understanding Speak-up Arrangements
- Independence
- Responsiveness
- Time
- Practical Relevance and Recommendations
- Endnotes
- Bibliography
- Appendix 1 Speak-up Arrangements - Key Theories
- Employee Voice
- Fearless Speech-Foucault 2001, 2010
- Trust-Möllering 2013
- Ethical Culture-Kaptein 2011
- Interactional Communication-Watzlawick Et Al. 1967
- Endnote
- Appendix 2 Project Methodology
- Sample and Data Collection
- Analysis
- Endnotes
- Appendix 3 Other Resources
- Teaching and Learning Resources
- Online Resources
- Index
- EULA.