Bank 4.0 banking everywhere, never at a bank
The future of banking is already here — are you ready? Bank 4.0 explores the radical transformation already taking place in banking, and follows it to its logical conclusion. What will banking look like in 30 years? 50 years? The world’s best banks have been forced to adapt to changing consumer beha...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Chichester, West Sussex :
Wiley
[2019]
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009630662506719 |
Tabla de Contenidos:
- Intro
- BANK 4.0
- Contents
- Preface
- Acknowledgements
- PART ONE: Bank 2050
- Chapter 1: Getting Back to First Principles
- First principles design thinking
- The first principles iPhone
- Applying first principles to banking
- In first principles, utility is king
- A bank that is always with you
- Is it too late for the banks?
- Endnotes
- Feature: Ant Financial-The First Financial Firm for the Digital Age by Chris Skinner
- The Alibaba stories
- Driving Alipay's innovation?
- Ant Financial: Building a better China
- Embedded banking: understanding not selling
- Endnotes
- Chapter 2: The Regulator's Dilemma by Brett King and Jo Ann Barefoot
- The risk of regulation that inhibits innovation
- Bitcoin-Alt-currency, Ponzi scheme bubble or monetary evolution?
- The Decentralised Autonomous Organisation (DAO) and ICOs
- A flawed approach to financial crime and KYC
- Current KYC laws are a path to exclusion
- Heads in the cloud?
- Improvements in credit access
- The future form and function of regulation
- What could go wrong?
- Elements of reform
- Where do regulators start?
- Endnotes
- Feature: How Technology Reframes Identity by David Birch
- Endnotes
- PART TWO: Banking reimagined for a real-time world
- Chapter 3: Embedded Banking
- Friction isn't valuable in the new world
- New experiences don't start in the branch
- Advice, when and where you need it
- Information asymmetry and AI
- AIs that are better at budgeting than your accountant
- Mixed reality and its impact on banking
- Endnotes
- Feature: Contextual Engagement and Money Moments by Duena Blomstrom
- Are banking chatbots the future?
- Endnotes
- Chapter 4: From Products and Channels to Experiences
- The new "network" and "distribution" paradigms
- Bye-bye products, hello experiences.
- The Bank 4.0 organisation chart looks very different
- What's missing?
- Onboarding and relationship selling in the new world
- There are no demographics in Kansas anymore, Toto
- Endnotes
- Feature: Future Vision: Your Personal Voice-Based AI Banker by Brian Roemmele
- Chapter 5: DLT, Blockchain, Alt-Currencies and Distributed Ecosystems
- Emerging digital currencies
- Bitcoin and cryptocurrencies on a surge
- Understanding Bitcoin's rise
- Is this a global capital markets evolution?
- The whole "Bitcoin is a fraud" argument
- The structural implications of DLT
- Why your core system has a shelf-life
- Endnotes
- PART THREE: Why FinTech companies are proving banks aren't necessary
- Chapter 6: FinTech and TechFin: Friend or Foe?
- "For me? Two servers"
- Where the new players are dominating
- Partner, acquire or mimic?
- Hackathons, accelerators and incubators-shall we dance?
- Killing FinTech partnerships-the barriers to cooperation
- Internal build mindset
- Poor cultural fit
- Procurement workload
- Technology chasm
- Too short-term ROI focused
- Regulatory soundness
- If you can't beat them, join them
- Endnotes
- Feature: Why Banks Should Care About FinTech by Spiros Margaris
- Endnotes
- Feature: The Speed Advantage by Michael Jordan
- Chapter 7: The Role of AI in Banking
- Deep learning: How computers mimic the human brain
- We are already losing out to machines
- Robo-advisors, robo-everything
- A bank account that is smarter than your bank
- What will you need to make voice and conversational AI work? Data. To start with...
- Where automation will strike first
- Redefining the role of humans in banking
- How to lead when your employees are Algos
- Endnotes
- Chapter 8: The Universal Experience
- The expectations of the post-millennial consumer
- Rebundling experiences.
- The new brokers and intermediaries
- Identity brokers
- Data brokers
- Cloud-based service layers
- Technology aggregators
- Data residency jurisdictions
- Customer access layers
- AI service providers
- Venture capital structures
- Ubiquitous banking
- Endnotes
- Feature: Going Beyond Digital Banking by Jim Marous
- Going beyond digital banking basics
- Amazon model provides a guide for banking
- Open banking: a digital "perfect storm"
- A good defence is a strong offence
- Endnotes
- Feature: Digitise to Lead: Transforming Emirates NBD by Suvo Sarkar
- PART FOUR: Which banks survive, which don't
- Chapter 9: Adapt or Die
- Key survival techniques
- Survival starts at the top
- Endnotes
- Chapter 10: Conclusion: The Roadmap to Bank 4.0
- Technology first, banking second
- The Bank 4.0 "digitisation" scorecard
- Experience not products
- Organisational impact
- RegTech and rethinking macro-competiveness
- Deploying capital for change
- The Bank 4.0 roadmap
- Conclusion
- Endnotes
- Glossary
- About Brett King
- EULA.
