Customer service training 101 quick and easy techniques that get great results

Employees aren’t just the front line of any business. To customers, they are the business. Nothing is more important than arming these essential employees with the knowledge they need to find the best solution for each and every customer. Whether you’re a manager, owner, or employee, Customer Servic...

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Detalles Bibliográficos
Otros Autores: Evenson, Renee, author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York : AMACOM 2018.
Edición:Third edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009630372106719
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por Evenson, Renee, 1951-
Publicado 2010
Libro electrónico