How to run seminars and workshops presentation skills for consultants, trainers, teachers, and salespeople
Make your message stick with expert help from this classic trainer's resource How to Run Seminars and Workshops is the classic guide for trainers and presenters in any industry. Packed with clear advice and real-world practicality, this book covers all aspects including planning, setup, deliver...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Hoboken, New Jersey :
Wiley
2017.
|
| Edición: | Fourth edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009630286206719 |
Tabla de Contenidos:
- How to Run Seminars &
- Workshops
- Contents
- Preface
- Acknowledgments
- Part I: Getting Started
- Chapter 1: Creating a Seminar Business
- Branding Yourself
- Rule #1-Think Outside of the Box
- Rule #2-Keep It Simple
- Rule #3-Don't Underestimate the Basics . . . Just Don't Advertise It!
- Rule #4-Be Passionate
- General versus Closed Seminars
- General Sessions
- Closed Sessions
- Keynotes
- Seminars and Workshops
- Seminar Materials
- After the Seminar
- Marketing Your Programs
- Writing the Book
- Speakers' Bureaus
- Third-Party Marketing
- Summary
- Chapter 2: Working with Adult Audiences
- Create an Atmosphere Conducive to Training
- Build and Maintain Interest
- Capitalize on the Experience of Adult Trainees
- Structure Your Presentation Logically
- Use Activity to Promote Involvement
- Set Definite Goals
- Use Repetition to Increase Retention of Critical Information
- Tell Trainees What You Require of Them
- Motivate Adult Trainees to Learn
- Make the Presentation Visual
- Satisfy the Information Needs of the Trainees
- Summary
- Chapter 3: Recognizing Trainees' Levels of Behavior
- Level One-The Unconscious Incompetent
- Level Two-The Conscious Incompetent
- Level Three-The Conscious Competent
- Level Four-The Unconscious Competent
- The Four Levels of Behavior in Action
- The Next Level
- Summary
- Chapter 4: The Personality Parade
- The Loner Trainee
- The Quiet Trainee
- The Amiable Trainee
- The Discouraged Trainee
- The Enlightener Trainee
- The Joker Trainee
- The Reliant Trainee
- The Sniper
- How to Handle Snipers Whose Reputation Precedes Them
- What to Do If You're Blindsided by a Sniper
- Flushing a Sniper Out
- Some Closing Thoughts
- Avoid the Squirrel Mentality of Reaction
- Summary
- Chapter 5: The Pace Race.
- How to Pace a Course for a Large Group with Wildly Diverse Needs
- What Not to Do when Training Diverse Groups
- How to Work with the Slowpoke
- How to Work with the Whiz Kid
- Summary
- Chapter 6: Anatomy of an 8:00 a.m. Start
- 7:00 a.m.: Arrive Early to Ensure Everything Is Ready
- 7:30 a.m.: Arrange Who Sits Where
- 7:45 a.m.: It's Time for Music to Create a Relaxed Atmosphere
- 7:50 a.m.: Greeting Your Trainees
- 8:00 a.m.: Let's Get Ready to Rumble!
- 8:10 a.m.: Time to Break the Ice
- Icebreakers
- Icebreaker Misconceptions
- Icebreaker Considerations and Examples
- The Presenter's Role in the Icebreaker Process
- 8:30 a.m.: Expectation Time
- How to Set Expectations
- Summary
- Part II: Delivery: The Art of Making Great Presentations
- Chapter 7: The Secret of Success
- Introducing the UPPOPPR Process
- Utility: Conveying the Benefit of the Training Program
- Product: Setting a Goal for the Training Program
- Process: Describing the Approach to Training
- Objective: Write Specific Training Goals
- Example
- Process Justification: Identifying the Source of Information Presented
- Proof of Ability: Demonstrating the Success of the Training Approach
- Review: Emphasizing the Critical Information
- Mastering the UPPOPPR
- The Body
- The Final Review
- Introducing the UPPOP Process
- Summary
- Chapter 8: Thirty Tips on Maintaining Interest
- What to Do about Sleepy Trainees
- Summary
- Chapter 9: The Art of Effective Questioning
- Types of Questions
- Fact-Based Questions
- Opinion-Based Questions
- Comparison-Based Questions
- Case History-Based Questions
- Preparing and Coaching Trainees to Answer Questions
- Techniques for Asking Questions
- Guided Technique
- Overhead Technique
- Relay Technique
- Reverse Technique
- Do's and Don'ts of Questioning
- Have a Positive Attitude toward Questioners.
- Know Your Material
- Understand the Question
- Ask Questions If None Has Been Asked
- Don't Discount or Discourage Questions
- Don't Rush to Fill in Those Moments of Silence
- Don't Worry about Questions without Answers
- Thank Trainees for Their Questions
- Summary
- Chapter 10: Using Visual Aids
- Flip Charts
- Video
- Objects for Demonstrations
- Pointers
- Dos and Don'ts
- Watch Your Shoulders
- Watch Your Body Position
- Watch Those Speakers
- Do Not Forget to Practice with That Remote
- Do Not Prepare Too Many Slides
- Do Not Forget to Show Up Early
- Some Final Thoughts
- Summary
- Chapter 11: Technology and Training
- The Technical Revolution
- Presentation Software
- Laptop Computers
- Projectors
- Additional Projector Technology
- Troubleshooting
- Other Considerations
- Music
- Electronic Whiteboards and Copy Boards
- Document Cameras
- Summary
- Chapter 12: Taking Your Training Online
- The Challenges of Online Training
- The Strengths of Online Training
- Natural Fits for Online Delivery
- Tips for Successful Online Delivery
- Tips for Successful Online Videos
- Letting Others Know about Your Online Presence
- Summary
- Chapter 13: Giving Feedback and Coaching
- Pitfalls to Avoid
- Giving Feedback without Intimidating Trainees
- Coaching Using the Three Ss
- Situation
- Support
- Solution
- Summary
- Chapter 14: Tricks of the Trade
- Summary
- Part III: Improving the Training Process
- Chapter 15: Inside the Mind of a Professional Speaker
- Always Present a Positive and Enthusiastic Attitude
- Don't Advertise Any Lack of Experience
- How to Handle Illness on the Job
- Surviving with a Split Personality
- Stay in Training Shape
- Be Confident, Not Arrogant
- Coping with Doubt
- Working with Anxiety
- Welcome to the Club
- They're Rooting for You
- Get Moving.
- Study the Start
- Prepare, Prepare, Prepare
- Take a Breath . . . or Two
- Put on Your Game Face
- Summary
- Chapter 16: The Value of Good Training
- Meet the New Breed of Presenters
- Whom to Hire
- Summary
- Chapter 17: Avoiding the Training Trap
- How to Build Credibility and Gain Respect for Training
- Build a Qualified Training Staff
- Make Sure Trainers Are Knowledgeable and Up-to-Date in Their Fields
- Training Can't Solve All Business Problems
- Consult to Find Out Whether Training Is Really Needed
- Analyze the Potential Audience for the Training Program
- Investigate the Training Curriculum
- Pilot a Test Training Program
- Validating Your Training Programs
- Summary
- Chapter 18: Developing a Training Staff
- Emphasize the Quality of Your Training Programs
- Make Sure Trainers Work with the Curriculum Developers
- Promote Consistency in Course Content and Training Style
- Summary
- Chapter 19: Evaluation and Support
- Evaluating Trainees
- Evaluating the Trainer
- Advance Preparation Using Preschools
- Realistic Expectations
- Summary
- Chapter 20: Adventures in Cross-Training
- Factors to Consider before Cross-Training Trainers
- How to Cross-Train a New Presenter
- Don't Be a Perfectionist
- Power and Its Many Misuses
- Summary
- Epilogue: What's Next?
- Index
- Feedback Form
- Additional Resources
- End User License Agreement.
