75 ways for managers to hire, develop, and keep great employees
Now in this accessible and practical playbook, HR expert and author Paul Falcone shows readers how to: Identify the best and the brightest talent Hire for organizational compatibility Communicate constructively Address uncomfortable workplace situations Create an environment that motivates Reta...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
New York :
AMACOM, American Management Association
[2016]
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| Edición: | 1st edition |
| Colección: | Gale eBooks
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629977506719 |
Tabla de Contenidos:
- Cover; Contents; Acknowledgments; Permissions; Introduction; CHAPTER 1: Effective Hiring and Selection; 1: Establishing Your Brand: Social Network Outreach, Recruitment Brochures, and Adding New Life to Your Recruitment Advertising Campaigns; 2: Becoming an Employer of Choice: An Investment Worth Considering; 3: Direct Sourcing: Alternatives and Options for Proactive Candidate Outreach; 4: Effective Telephone Screening Calls: An Incredible Time Saver for Initial Contact; 5: Identifying Candidates Who Stand Out Among Their Peers: Criteria to Help You Define the Best and Brightest Talent
- 6: A Twist on Traditional Interviewing Questions: The "Career Coaching" Approach to Getting Inside Candidates' Heads and Hearts7: Achievement-Anchored and Holistic Questions: Cutting to the Chase; 8: Hiring in Our Own Image: Likability Equals Compatibility; 9: The Critical Importance of Reference Checks (and Scripts to Help You Maximize Each Call); 10: Making the Offer and Closing the Deal: Don't Flinch at the Finish Line; 11: Effective Onboarding to Maximize the Chances of Initial Success and Create True Believers; CHAPTER 2: Effective Leadership and Outstanding Communication
- 12: The Nature of Positive, Constructive Communication13: The Art of Successful Communication: Guidelines to Help Your Message Soar; 14: Human Nature: The Path of Least Resistance Is Avoidance; 15: Mediating Employee Disputes and Communication Breakdowns: The Strategy Behind Constructive Confrontation; 16: Bearing Bad News: The Creative Art of Give and Take; 17: Staff Meeting Tune-Ups: Upgrade Your Group Communication to Strengthen Team Performance; 18: Leadership SOS: Effective and Successful Turnaround Strategies for Failing Teams
- 19: Addressing Uncomfortable Workplace Situations and Personal Style Issues20: Situational Coaching: How Do You "Coach Someone to Normal"?; 21: The Danger of "Off-the-Record" Conversations and Over-Promising Confidentiality; 22: Special Circumstances: From Coaching and Mentoring to Verbal Warnings-Communicating with Skillful Aplomb; CHAPTER 3: The Importance of the Written Record; 23: "Document, Document, Document:" Heightening Awareness of the Record You're Creating; 24: Performance Reviews: The 800-Pound Gorilla in the Room
- 25: Performance Reviews: Dealing Effectively with Incorrectly Assigned Individual Grades26: Performance Reviews: Correcting for Grade Inflation Across Your Department, Division, or Company; 27: Workplace Investigations: Understanding Your Role and Knowing Your Limits; 28: Workplace Investigations: Harassment, Discrimination, and a Cautionary Tale; 29: Effectively Invoking Attorney-Client Privilege; 30: The "E" in Email Stands for "Evidence"; 31: Progressive Discipline: Appropriate Documentation for Addressing Substandard Job Performance and Attendance Issues
- 32: Progressive Discipline: Appropriate Documentation for Addressing Inappropriate Behavior and Misconduct Issues
