LEAN OFFICE AND SERVICE SIMPLIFIED the definitive how-to guide

Winner of a 2012 Shingo Research and Professional Publication Award Demystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins...

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Detalles Bibliográficos
Autor principal: Locher, Drew (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: [Place of publication not identified] : CRC Press 2017.
Edición:1st edition
Colección:Productivity Press Book
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629808906719
Tabla de Contenidos:
  • Introduction
  • Organizing a value stream
  • Creating standard work for office and service
  • Creating flow in office and services
  • Creating level pull in the office
  • Establishing visual management in office and services
  • Lean tools for office and services
  • Functional applications of lean
  • Leading the lean organization.