Insights from remarkable businesspeople
"What it takes to lead your team to greatness! Outstanding leaders tell you how to identify and fix even the biggest problems ... get buy-in that's real ... balance external customers and internal processes ... infuse creativity throughout your organization, and reinvent its future ... get...
| Otros Autores: | , , , , , , , , , , |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Upper Saddle River, New Jersey :
FTPress Delivers
2010.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629025506719 |
Tabla de Contenidos:
- Changing a troubled ship's course / D. Michael Abrashoff
- What's the problem with customers? / Fred Wiersema
- Get results, not salutes / D. Michael Abrashoff
- Winning customers with commitment / Gary Hirshberg
- Listen up! / D. Michael Abrashoff
- Clearing the mind for creativity / John Kao
- No company runs itself / Michael F. Golden
- Why I'm (still) buying gold / Dean LeBaron
- How to design a great customer experience / Fred Wiersema
- Oprah (brand) renew / Nancy F. Koehn
- The future is yours to invent / John Kao
- The pull of customers, the push of processes / Jim Champy
- How to rebound from adversity / Glenn E. Mangurian
- What I learned from Peter Drucker / Jim Champy
- What I learned at the Naval Academy / D. Michael Abrashoff
- Lessons of a brand manager / Michael F. Golden
- Never ask anyone to do what you won't do yourself / Edwin D. Fuller.
