The art and power of facilitation running powerful meetings

The heart of the business analyst's role is to drive various constituencies through processes to achieve consensus on the needs of the business. This book provides tools that the business analyst can use to negotiate through the myriad of meetings, informal work sessions, and formal workshops t...

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Detalles Bibliográficos
Otros Autores: Zavala, Alice, author (author), Hass, Kathleen B., author
Formato: Libro electrónico
Idioma:Inglés
Publicado: Vienna, Virginia : Management Concepts 2008.
Edición:1st edition
Colección:Business analysis essential library.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628914306719
Tabla de Contenidos:
  • Title Page; Copyright; About the Authors; Table of Contents; Preface; About this Book; Chapter 1 - To Meet or Not to Meet, That is the Question; Think Before You Meet; Meeting Types; Chapter 2 - Meeting Management Best Practices; Establish the Meeting Foundation; Design the Meeting to Meet the Objectives; Determine the Meeting Participants; Prepare the Meeting Agenda; Open the Meeting; Establish Meeting Ground Rules; Conduct the Meeting Using Appropriate Facilitation Techniques; Close the Meeting; Followup after the Meeting; Chapter 3 - Facilitation-It's an Art and a Science
  • Facilitation versus Subject Matter ExpertiseThe Roles and Responsibilities of the Facilitator; Chapter 4 - The Business Analyst's Facilitation Toolkit; Group Analysis Skills; Group Communication Skills; Group Process Skills; Chapter 5 - Requirements Elicitation Meetings; Challenges; Roles and Responsibilities; Individual and Small Group Interviews; Facilitated Requirements Elicitation Workshops; Chapter 6 - Requirements Analysis Meetings; Challenges; Business Modeling Workshops; Types of Analysis Meetings; Business Process Modeling Workshops; Prototype Review Meetings
  • Risk Management WorkshopsChapter 7 - Requirements Specification Review Meetings; Challenges; Types of Meetings; Requirements Specification Review Meeting; Chapter 8 - Deliverable Verification and Validation Meetings; Challenges; Types of Meetings; Deliverable Inspection Meeting; Chapter 9 - Closing Comments; Index