The truth about lies in the workplace how to spot liars and what to do about them

<![CDATA[You Work with a Bunch of Liars-Learn What to Do About ItSure, everyone tells little white lies now and then, but real deception in the workplace is a poison that can destroy relationships, careers, and companies. Carol Kinsey Goman, a leading workplace body language expert, combines her...

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Detalles Bibliográficos
Autor principal: Goman, Carol Kinsey (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: San Francisco : Berrett-Koehler Publishers [2013]
San Francisco : 2013.
Edición:1st ed
Colección:BK life book.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628855406719
Tabla de Contenidos:
  • Cover; Contents; Introduction; CHAPTER 1 Liars at Work; Development of a Liar; Workplace Lies at All Levels of the Organization; Consequences of Lying; CHAPTER 2 Deception Detection: 50 Ways to Spot a Liar; It's Not Lie Detection-It's Stress Detection; The Best Lie Detectors; What Body Language Won't Tell You; Detecting Deception through Nonverbal Cues; Detecting Deception through Verbal Cues; Virtual Liars; CHAPTER 3 Why We Believe Liars and Play into Their Hands; Lasting Impact of Snap Judgments; We're All Biased; Techniques of Successful Liars; How We Deceive Ourselves
  • CHAPTER 4 How to Deal With LiarsDealing With Liars in Your Workplace; Strategies for Direct Confrontation; Strategies for Indirect Confrontation; Strategies for Reporting Liars; When the Liar Is Your Boss; When the Liar Reports to You; Getting a Confession; If You Choose to Do Nothing; One More Liar to Deal With; CHAPTER 5 Do You Look Like a Liar?; Why Others Get the Wrong Impression; Projecting Confidence, Competence, and Credibility; Aren't These Tips a Bit Deceitful?; CHAPTER 6 Reducing Lies in the Workplace; Responses from Survey Participants; Research on What Reduces Lying
  • Increasing Workplace Honesty Begins with 10 QuestionsSumming Up; Notes; Acknowledgments; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; About the Author