BUILDING QUALITY MANAGEMENT SYSTEMS : selecting the right methods and tools

BUILDING QUALITY MANAGEMENT SYSTEMS selecting the right methods and tools

IntroductionKnowledge-Based Economies, Competitiveness, and Innovation     Quality Management Systems     QMSs and Competitive Advantage     Innovation and DesignFrom Quality Inspection to Business ExcellenceA Systems Approach to Quality Management Systems     Quality Management Systems and Business...

Descripción completa

Detalles Bibliográficos
Autor principal: ROCHA-LONA, LUIS (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: [Place of publication not identified] CRC Press 2017.
Edición:1st ed
Materias:
Total quality management.
Strategic planning.
Industrial management.
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628632806719
Tabla de Contenidos:
  • Front Cover
  • Contents
  • Preface
  • Acknowledgments
  • About the Authors
  • Abbreviations
  • Chapter 1 - Introduction
  • Chapter 2 - Business Excellence Models
  • Chapter 3 - Process Management
  • Chapter 4 - Quality Management Systems and Business Processes Diagnostic
  • Chapter 5 - Strategic Quality Planning
  • Chapter 6 - Building the QMS and Business Improvement Plan by Selecting the Right Models, Methods, and Tools
  • Chapter 7 - QMS Implementation
  • Chapter 8 - QMS and Business Processes Evaluation
  • Chapter 9 - Beyond Quality Management Systems
  • Back Cover.

Ejemplares similares