Usability engineering
Written by the author of the best-selling HyperText & HyperMedia, this book is an excellent guide to the methods of usability engineering. The book provides the tools needed to avoid usability surprises and improve product quality. Step-by-step information on which method to use at various stage...
Autor principal: | |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Cambridge, Mass. :
AP Professional
c1993.
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Edición: | 1st edition |
Colección: | Interactive Technologies
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Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628565606719 |
Tabla de Contenidos:
- Front Cover; Usability Engineering; Copyright Page; Table of Contents; Preface; Audience; Teaching Usability Engineering; Acknowledgments; Chapter 1. Executive Summary; 1.1 Cost Savings; 1.2 Usability Now!; 1.3 Usability Slogans; 1.4 Discount Usability Engineering; 1.5 Recipe For Action; Chapter 2. What Is Usability?; 2.1 Usability and Other Considerations; 2.2 Definition of Usability; 2.3 Example: Measuring the Usability of Icons; 2.4 Usability Trade-Offs; 2.5 Categories of Users and Individual User Differences; Chaper 3. Generations of User Interfaces; 3.1 Batch Systems
- 3.2 Line-Oriented Interfaces3.3 Full-Screen Interfaces; 3.4 Graphical User Interfaces; 3.5 Next-Generation Interfaces; 3.6 Long-Term Trends in Usability; Chapter 4. The Usability Engineering Lifecycle; 4.1 Know the User; 4.2 Competitive Analysis; 4.3 Goal Setting; 4.4 Parallel Design; 4.5 Participatory Design; 4.6 Coordinating the Total Interface; 4.7 Guidelines and Heuristic Evaluation; 4.8 Prototyping; 4.9 Interface Evaluation; 4.10 Iterative Design; 4.11 Follow-Up Studies of Installed Systems; 4.12 Meta-Methods; 4.13 Prioritizing Usability Activities; 4.14 Be Prepared
- Chapters 5. Usability Heuristics5.1 Simple and Natural Dialogue; 5.2 Speak the Users' Language; 5.3 Minimize User Memory Load; 5.4 Consistency; 5.5 Feedback; 5.6 Clearly Marked Exits; 5.7 Shortcuts; 5.8 Good Error Messages; 5.9 Prevent Errors; 5.10 Help and Documentation; 5.11 Heuristic Evaluation; Chapter 6. Usability Testing; 6.1 Test Goals and Test Plans; 6.2 Getting Test Users; 6.3 Choosing Experimenters; 6.4 Ethical Aspects of Tests with Human Subjects; 6.5 Test Tasks; 6.6 Stages of a Test; 6.7 Performance Measurement; 6.8 Thinking Aloud; 6.9 Usability Laboratories
- Chapter 7. Usability Assessment Methods beyond Testing7.1 Observation; 7.2 Questionnaires and Interviews; 7.3 Focus Groups; 7.4 Logging Actual Use; 7.5 User Feedback; 7.6 Choosing Usability Methods; Chapter 8. Interface Standards; 8.1 National, International and Vendor Standards; 8.2 Producing Usable In-House Standards; Chapter 9. International User Interfaces; 9.1 International Graphical Interfaces; 9.2 International Usability Engineering; 9.3 Guidelines for Internationalization; 9.4 Resource Separation; 9.5 Multilocale Interfaces; Chapter 10. Future Developments; 10.1 Theoretical Solutions
- 10.2 Technological Solutions10.3 CAUSE Tools: Computer-Aided Usability Engineering; 10.4 Technology Transfer; Appendix A: Exercises; Appendix B: Bibliography; B.l Conference Proceedings; B.2 Journals; B.3 Introductions and Textbooks; B.4 Handbook; B.5 Reprint Collections; B.6 Important Monographs and Collections of Original Papers; B.7 Guidelines; B.8 Videotapes; B.9 Other Bibliographies; B.10 References; Author Index; Subject Index