Return on process (ROP) getting real performance results from process improvement

Although there are countless books about process improvement and business performance, there is a dearth of literature on how process improvement yields business performance results. Filling this need, Return On Process (ROP): Getting Real Performance Results from Process Improvement provides strate...

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Detalles Bibliográficos
Autor principal: West, Michael (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Boca Raton, Fla. : CRC Press c2013.
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628468206719
Tabla de Contenidos:
  • Front Cover; Contents; The Author; Introduction; Chapter 1 - Real Performance Improvement; Chapter 2 - Real Process Improvement; Chapter 3 - Getting the Return on Process (ROP); Chapter 4 - Small Changes, Big Performance Improvement; Chapter 5 - Improving Process Improvement; Chapter 6 - Process and Performance Myths; Back Cover