Return on process (ROP) getting real performance results from process improvement

Although there are countless books about process improvement and business performance, there is a dearth of literature on how process improvement yields business performance results. Filling this need, Return On Process (ROP): Getting Real Performance Results from Process Improvement provides strate...

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Detalles Bibliográficos
Autor principal: West, Michael (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Boca Raton, Fla. : CRC Press c2013.
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628468206719
Descripción
Sumario:Although there are countless books about process improvement and business performance, there is a dearth of literature on how process improvement yields business performance results. Filling this need, Return On Process (ROP): Getting Real Performance Results from Process Improvement provides strategic and tactical guidance on how to achieve a positive ROP. The book details a comprehensive and coherent end-to-end process for integrating organizational performance objectives and measures to process improvement activities. Describing how to achieve real business performance results from process
Notas:Description based upon print version of record.
Descripción Física:1 online resource (379 p.)
Bibliografía:Includes bibliographical references.
ISBN:9781482209693
9780429113215
9781482209686
9781439886410