Facilitator's guide to participatory decision-making

Unleash the transformative power of face to face groups The third edition of this ground-breaking book continues to advance its mission to support groups to do their best thinking. It demonstrates that meetings can be much more than merely an occasion for solving a problem or creating a plan. Every...

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Detalles Bibliográficos
Autor principal: Kaner, Sam (-)
Otros Autores: Kaner, Sam, author (author), Doyle, Michael, author of introduction, etc (author of introduction etc), Kerney, Karen, cover designer (cover designer), Kaner, Sam, book designer (book designer), Berger, Duane, book designer, Lind, Lenny, book designer
Formato: Libro electrónico
Idioma:Inglés
Publicado: San Francisco, California : Jossey-Bass 2014.
Edición:Third edition
Colección:Jossey-Bass business & management series
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628182806719
Tabla de Contenidos:
  • Facilitator's Guide to Participatory Decision-Making; CONTENTS; FOREWORD; INTRODUCTION TO THE FIRST EDITION; INTRODUCTION TO THE THIRD EDITION; Part One GROUNDING PRINCIPLES; 1 THE DYNAMICS OF GROUP DECISION-MAKING; DYNAMICS OF GROUP DECISION-MAKING; INTRODUCTION; SAD BUT TRUE; CLOSER TO REALITY; UNANSWERED QUESTIONS; DISCUSSION BEGINS; QUICK DECISIONS; NO OBVIOUS SOLUTION; THE CLASSIC DEAD END; EXPLORING POSSIBILITIES; IDEALIZED PROCESS; TYPICAL PROCESS; ATTEMPTED STEP-BACKS; POOR TIMING; WHAT'S MISSING?; A REALISTIC MODEL; INTRODUCING THE GROAN ZONE
  • THE DIAMOND OF PARTICIPATORY DECISION-MAKING THE POWER OF A REALISTIC MODEL; 2 PARTICIPATORY VALUES; PARTICIPATORY DECISION-MAKING CORE VALUES; HOW PARTICIPATORY VALUES CAN AFFECT GROUP DECISION-MAKING; FULL PARTICIPATION; MUTUAL UNDERSTANDING; INCLUSIVE SOLUTIONS; SHARED RESPONSIBILITY; THE BENEFITS OF PARTICIPATORY VALUES; 3 INTRODUCTION TO THE ROLE OF FACILITATOR; THE ROLE OF FACILITATOR; FIRST FUNCTION; SECOND FUNCTION; THIRD FUNCTION; FOURTH FUNCTION; FACILITATOR SKILLS FOR PARTICIPATORY DECISION MAKING; Part Two FACILITATOR FUNDAMENTALS; 4 FACILITATIVE LISTENING SKILLS
  • THE CALCULUS OF DIVERSITY THE LIMITS OF TOLERANCE; STRETCHING THE LIMITS; PARAPHRASING; DRAWING PEOPLE OUT; MIRRORING; GATHERING IDEAS; STACKING; TRACKING; ENCOURAGING; BALANCING; HELPING PEOPLE LISTEN TO EACH OTHER; MAKING SPACE FOR A QUIET PERSON; ACKNOWLEDGING FEELINGS; VALIDATING; EMPATHIZING; INTENTIONAL SILENCE; LINKING; LISTENING FOR THE LOGIC; LEGITIMIZING DIFFERENCES; LISTENING FOR COMMON GROUND; LISTENING WITH A POINT OF VIEW; SUMMARIZING; 5 CHART WRITING TECHNIQUE; THE POWER OF A GROUP MEMORY; THE ROLE OF CHART WRITER; LETTERING; COLORS; SYMBOLS; FORMATS; MORE FORMATS
  • FORMATS FOR OPEN DISCUSSION SPACING; TIPS AND TECHNIQUES; AFTER THE MEETING; 6 BRAINSTORMING; THE COST OF PREMATURE CRITICISM; SUSPENDED JUDGMENT; COMMON QUESTIONS AND ANSWERS; OTHER EXPERTS 'GROUND RULES FOR BRAINSTORMING; BRAINSTORMING COMBINED WITH INDIVIDUAL WRITING; CREATIVE EXTENSIONS OF BRAINSTORMING; FACILITATOR TIPS FOR BRAINSTORMING; 7 TOOLS FOR MANAGING LONG LISTS; CATEGORIZING IN THE REAL WORLD; INTRODUCTION; INSIGHTS; OPTIONS; TWO METHODS OF CATEGORIZING; CREATING CATEGORIES BASED ON PREDEFINED CRITERIA; CATEGORIZING WITH STICKY NOTES; CATEGORIZING QUESTIONS AT A LAUNCH MEETING
  • SELECTING HIGH-PRIORITY ITEMS FROM A LONG LIST METHODS; FORMATS; TEN COMMON TACTICS; FOR MISHANDLING A LENGTHY LIST; 8 FACILITATING OPEN DISCUSSION; FACILITATING OPEN DISCUSSION; INTRODUCTION; FACILITATING OPEN DISCUSSION; ORGANIZING THE FLOW OF A DISCUSSION; TECHNIQUES FOR BROADENING PARTICIPATION; HELPING INDIVIDUALS MAKE THEIR POINTS; MANAGING DIVERGENT PERSPECTIVES; STARTING AND ENDING OPEN DISCUSSION; CONCLUSION; 9 ALTERNATIVES TO OPEN DISCUSSION; MANAGING GROUP ENERGY; INTRODUCTION; GROUP ENERGY IN EVERYDAY LIFE; A KEY INSIGHT FOR MANAGING GROUP ENERGY; LISTING IDEAS; RECOMMENDED USES
  • PROCEDURE