E-mail in an instant 60 ways to communicate with style and impact

Surveys show that people in corporations receive an average of 175 messages per day. Topping the list is e-mail, surpassing voice mail, faxes, and telephone messages as the most frequent type of message received. While e-mail is the biggest communication tool for business use, its remote nature—whic...

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Detalles Bibliográficos
Otros Autores: Leland, Karen, author (author), Bailey, Keith, 1945- author
Formato: Libro electrónico
Idioma:Inglés
Publicado: Franklin Lakes, NJ : Career Press [2009]
Edición:1st edition
Colección:In an Instant
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627890506719
Tabla de Contenidos:
  • Assess your e-mail savvy
  • Be concise and to the point
  • Prioritize your paragraphs
  • Discover the secret of sensory language
  • Mirror key words
  • Be formal with neutral language
  • Make your emails action packed
  • Make effective requests
  • Use the e.m.a.i.l. acronym
  • Say no with style
  • Engage the expressive style
  • Step into the straight shooter style
  • Ease into the nice and easy style
  • Be part of the problem solving style
  • Start with a salutation
  • Craft a compelling subject line
  • Sign off with substance
  • Go easy on the cc
  • Bcc with caution
  • Consider attachment options
  • Open attachments with care
  • Shorten your sentences
  • Vary your sentence length
  • Choose your sentence style with care
  • Put the apostrophe in its place
  • Consider the common commac
  • Save time with contractions
  • Capitalize on cue
  • Use the trusty transition
  • Master the most misspelled words
  • Sharpen your spelling
  • Don't get hung up on homophones
  • Avoid the ten top email mistakes
  • Get a grip on the jargon
  • Don't fan the flames
  • Nix the negative filters
  • Beware obscure emoticons
  • Sort through spam
  • Avoid phishing like the plague
  • Beef up your email security
  • Set up a responsible rant
  • Keep cultural differences in mind
  • Create an email policy
  • Write an email policy
  • Brainstorm possible problem causes
  • Evaluate possible problem causes
  • Brainstorm possible problem solutions
  • Evaluate and agree on the problem solution
  • Find an email marketing service
  • Plan an email marketing newsletter
  • Send out an email marketing newsletter
  • Get good at instant messaging
  • Study your im shorthand
  • Email on a pda
  • Use pop and imap
  • Know when to stop
  • Don't use email
  • Manage your files
  • Set up your filing system.
  • Zero out your in box.