Stop talking, start communicating counterintuitive secrets to success in business and in life
PLAY DUMB. BE BORING. DON'T SOLVE PROBLEMS. AND ABOVE ALL, DON'T BE YOURSELF. Not exactly what you'd expect to hear from a communication expert, but these counterintuitive strategies are precisely what we need to interact productively and meaningfully in today's digital world. Ou...
| Otros Autores: | , |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
New York :
McGraw-Hill Education
2013.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627805406719 |
Tabla de Contenidos:
- Back up to go forward : we are neglecting three essential communication habits
- Invert your expectations : expect less from technology and more from people
- Lose your friends : important relationships are being trumped by people you barely know
- Stop talking : hyper-communication is the problem, not the solution
- Don't be yourself : it's an excuse for neanderthal behavior
- Play dumb : don't pin the tail on the donkey
- Question your questions : questions make many conversations worse
- Ignore your (tell-tale) heart : it wants you to talk without a plan
- Don't solve problems : you are messing around with far too many issues already
- Blow things off : protect what matters by letting go of what doesn't
- Let difficult people win : stop trying to impose your will on tough communicators
- Respond with weakness : bring a stick to a knife fight
- Overlook people
- Change the underlying conditions, not the person
- Take things off the table : just because you can talk about something doesn't mean that you should
- Be boring : most conversations are exciting for all the wrong reasons
- Give people what they want : few things connect like a story.
