Resolving conflicts at work ten strategies for everyone on the job

The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the...

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Detalles Bibliográficos
Autor principal: Cloke, Ken, 1941- (-)
Otros Autores: Goldsmith, Joan
Formato: Libro electrónico
Idioma:Inglés
Publicado: San Francisco : Jossey-Bass 2011.
Edición:3rd ed
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627794506719
Descripción
Sumario:The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core
Notas:Description based upon print version of record.
Descripción Física:1 online resource (402 p.)
Bibliografía:Includes bibliographical references and index.
ISBN:9781118010624
9781283082075
9786613082077
9781118010822
9781118010815