Understanding change in the workplace

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ...

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Detalles Bibliográficos
Autor principal: Institute of Leadership and Management "ILM" Staff (corporate author)
Autores Corporativos: Institute of Leadership and Management "ILM" Staff Corporate Author (corporate author), Institute of Leadership & Management (Great Britain) (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Oxford ; Boston : Pergamon Flexible Learning 2007.
Edición:5th ed
Colección:Institute of Learning & Management Super Series
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627131506719
Tabla de Contenidos:
  • superseries Understanding Change in the Workplace; Copyright; Contents; Series preface; Unit specification; Workbook introduction; 1 ILM Super Series study links; 2 Links to ILM qualifications; 3 Links to S/NVQs in management; 4 Workbook objectives; 5 Activity planner; Session A Creating a positive response to change; 1 Introduction; 2 Establishing a culture receptive to innovation and change; 3 Acknowledging resistance to change in others; 4 Managing resistance to change; 5 Summary; Session B Planning change; 1 Introduction; 2 Reasons for major change; 3 Change and the first line manager
  • 4 Preparing for change5 Planning the project activities; 6 Establishing responsibilities and methods of communication; 7 Summary; Session C Implementing change and managing its consequences; 1 Introduction; 2 Monitoring the project plan; 3 Completing a change project; 4 Summary; Performance checks; 1 Quick quiz; 2 Workbook assessment; 3 Work-based assignment; Reflect and review; 1 Reflect and review; 2 Action plan; 3 Extensions; 4 Answers to activities; 5 Answers to self-assessment questions; 6 Answers to the quick quiz; 7 Certificate