The Starbucks experience 5 principles for turning ordinary into extraordinary

"The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's "most admired" companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli...

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Detalles Bibliográficos
Otros Autores: Michelli, Joseph A., 1960- author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York : McGraw-Hill [2007]
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627095806719
Tabla de Contenidos:
  • Introduction
  • Principle #1- make it your own
  • Principle #2- everything matters
  • Principle #3- surprise and delight
  • Principle #4- embrace resistance
  • Principle #5- leave your mark
  • A final word.