Marketing plans how to prepare them, how to profit from them

Detalles Bibliográficos
Otros Autores: McDonald, Malcolm, author (author), Wilson, Hugh, 1962- author
Formato: Libro electrónico
Idioma:Inglés
Publicado: Hoboken : Wiley 2016.
Edición:Eighth edition
Colección:New York Academy of Sciences
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009623541706719
Tabla de Contenidos:
  • Preface and acknowledgements
  • How to use this book to achieve the best results
  • Learning features
  • Tutor's guide
  • An important note to the reader from the authors
  • The marketing planning process and the output
  • Understanding the marketing process
  • The marketing planning process : the main steps
  • The customer and market audit part 1: Understanding markets and market segmentation
  • The customer and market audit part 2 : Understanding customer needs and developing value propositions
  • The customer and market audit part 3: The product audit
  • Setting marketing objectives and strategies
  • The major elements of marketing
  • The integrated marketing communications plan
  • The sales and key account plan
  • The multichannel plan : the route to market
  • The customer relationship management plan
  • The pricing plan
  • Marketing plans measurement and implementation
  • Implementation issues in marketing planning
  • Measuring the effectiveness of marketing planning
  • A step-by-step marketing planning system
  • Conclusion: guidelines from the authors on world class marketing
  • Index.