Fire them up! 7 simple secrets to inspire colleagues, customers, and clients, sell yourself, your vision, and your values, communicate with charisma and confidence
Fire Them Up! will give you the astonishing communication skills that will help you enjoy more successful and fulfilling relationships with colleagues, clients, employees, or anyone else in your personal or professional life. It is full of stories and tactics from some of the world's most influ...
| Otros Autores: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Hoboken, New Jersey :
John Wiley & Sons, Inc
2007.
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009623423206719 |
Tabla de Contenidos:
- Title Page; Copyright Page; Dedication; Acknowledgments; PART I - The 7 Simple Secrets; INTRODUCTION - Our Chief Want; CHAPTER 1 - Ignite Your Enthusiasm; How One Google Executive Found Her Field of Dreams; How the Brain behind Cranium Connects with Your Heart; Driving Enthusiasm; Pump 'Em Up the Jack Welch Way; The Lovable Star; CHAPTER 2 - Navigate the Way; What's Your One-Liner?; Masters and Commanders: Examples of Inspiring Navigators; Who's in Your Mars Group?; Frame the Vision around a Grand Purpose; CHAPTER 3 - Sell the Benefit; "I'm a Mac and I'm a PC"; Do More with Dual Core
- A Bridge over Geeky WatersThe Human Network; Learning Styles; My, What a Hard Drive You Have!; It's Not about You. It's about Them.; CHAPTER 4 - Paint a Picture; A Convenient Lesson in Storytelling; The Greek System; The 253 Million Story; Wowing 'Em at the Ritz; Analogies, Metaphors, and Other Tools to Jazz Up Your Story; Stories for the Soul; CHAPTER 5 - Invite Participation; The Place Where You're Heard Is the Best Place to Work; Unmasking The Ritz-Carlton Mystique; Changing the Bible; Nobody Has an Emotional Experience with a Thing; Get 'Em to Care; Hear What People Have to Say
- CHAPTER 6 - Reinforce an Optimistic OutlookSeeing a Bright Future in the Thickest Fog; Unshakable Optimism; Want to Be Loved? Be an Optimist; CHAPTER 7 - Encourage Their Potential; Satisfy a Basic Human Need; Make an Emotional Investment in People; Unleash Their Talents; Your Ultimate Inspiration; PART II - Living the 7 Simple Secrets; INTRODUCTION - Inspire Every Day, in Every Office and in Every Home; CHAPTER 8 - HOO-YAH! Optimism Rules aboard the USS Ronald Reagan; Simple Secret #1: Ignite Your Enthusiasm; Simple Secret #2: Navigate the Way; Simple Secret #3: Sell the Benefit
- Simple Secret #4: Paint a PictureSimple Secret #5: Invite Participation; Simple Secret #6: Reinforce Optimism; Simple Secret #6: Encourage Potential; CHAPTER 9 - Fifteen Minutes to Five-Star Service; Simple Secret #1: Ignite Their Enthusiasm; Simple Secret #2: Navigate the Way; Simple Secret #3: Sell the Benefit; Simple Secret #5: Invite Participation; Simple Secret #7: Encourage Their Potential; CHAPTER 10 - How a Visit to the Lower Ninth Ward Inspired a Nation of Givers; Simple Secret #1: Ignite Your Enthusiasm; Simple Secret #5: Invite Participation; Simple Secret #3: Sell the Benefit
- Simple Secret #4: Paint the PictureCHAPTER 11 - Wow 'Em Like Steve Jobs; Simple Secret #1: Ignite Your Enthusiasm; Simple Secret #2: Navigate the Way; Simple Secret #3: Sell the Benefit; Simple Secret #4: Paint a Picture; Simple Secret #6: Reinforce an Optimistic Outlook; Simple Secret #7: Encourage Others to Reach Their Potential; CHAPTER 12 - How an Ice Cream Shop Became the Hottest Franchise in Town; Simple Secret #2: Navigate the Way; Simple Secret #3: Sell the Benefit; Simple Secret #4: Paint a Picture; Simple Secret #7: Encourage Their Potential; Simple Secret #1: Ignite Your Enthusiasm
- CHAPTER 13 - A Mission Impossible Fit for Tom Cruise
